Believe in Personal Care, Like Family....

FAQ (Frequently Asked Questions)


We only offer vaccinations for adults and children age 16 or older.

Yes, you can rent a wheelchair (standard or transport), crutches, even a walker (2-wheel folding walkers only) from our Home Medical Equipment Department. For details and pricing contact the HME department online, by phone, or visit our store. Please allow at least 45 minutes for us to clean/sterilize all rental equipment.

Yes; as a registered Pharmacist can prescribe meal plans for the children, youth, and adults in your family. She will help you plan an individualized therapeutic diet that is customized for a specific person in your family who may be managing chronic conditions like diabetes, celiac disease, etc.

Drop by our Health and Wellness section to meet the diabetes educator for a brief consult. For a personal, comprehensive consult we recommend scheduling an appointment. She can also answer limited questions by phone or email.
 

Walk-ins are welcome, but appointments are recommended. To set up a meeting with our RD call or contact her through the website. She is available for appointments on weekdays and can answer minor questions by phone and email.

We accept Medicare and Medicaid for prescription drugs. We will bill Medicare for medical equipment, but we don't take assignment on the claim.

Yes, we carry an attractive selection of custom fit shoes for people with diabetes, neuropathy, and other foot difficulties. Original Medicare (Traditional Medicare) may cover 80% of the cost of 1 pair of shoes and 3 pairs of heat molded insoles per calendar year; a diagnosis of diabetes is required per Medicare. Medicare also requires detailed and specific documentation from your physician for this coverage. Customers wishing to file a Medicare claim or buy the shoes must make an appointment to be measured and fitted. Please send us an email for more information.

With a prescription from your physician, we can prepare a bio-identical hormone therapy preparation for you in our non-sterile lab.

Yes, StarCare Pharmacy delivers prescriptions to your home for free of charge. We can also mail prescriptions. StarCare Pharmacy has a license to practice in the State of Texas and is authorized to ship/mail prescription medications anywhere in the State of Texas

We also deliver to many of the area's assisted living communities. Additionally, we can deliver home medical equipment, over-the-counter medications, and consumer health and beauty products.

Yes. In our non-sterile labs we prepare creams, lozenges, oral suspensions, flavorings, customized capsules, and other custom medications for both humans and pets. 

Yes. The required vaccination for travel to Asia is the yellow fever vaccine. We are an approved provider for administering this vaccine. We provide all travel and regular vaccination.

Yes; StarCare offers the flu and flu mist vaccination each year as well as the Zostavax vaccine for shingles. Just ask one of our pharmacists for more information on either one.

We have an extensive assortment of Jobst and Medi brand compression socks for both men and women. In addition, we carry the CEP Sports Compression line of socks for fitness and athletics.

StarCare offers the highest quality, pharmaceutical grade vitamins and nutrition supplements. Our expert staff and registered dietitian can help select the most appropriate products based on your unique needs. 

Regulatory Statement

Complaints against the practice of Pharmacy can be filed at

Texas State board of Pharmacy

333 Guadalupe Street, Tower 3, Suite 600

Austin, Texas 78701

www.tsbp.state.tx.us

(512)305-8000

To receive a complain form, call (800)821-3205